Privacy Policy - Gardeners Deptford

Introduction

At Gardeners Deptford, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Information

Name: To personalize your experience.
Contact Details: Including email address and phone number for communication purposes.
Address: To schedule service visits and deliveries.

Non-Personal Information

Usage Data: Information on how you interact with our website and services.
Cookies: Small data files stored on your device to enhance your experience.

How We Use Your Information

Your information helps us deliver better services and improve your experience with us.

Service Delivery: To provide and manage the services you have requested.
Communication: To send updates, newsletters, and respond to your inquiries.
Personalization: To tailor our services to meet your specific needs and preferences.
Improvement: To analyze and enhance our services based on usage patterns and feedback.

Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your data in the following situations:

Service Providers: Trusted third parties who assist us in operating our services.
Legal Requirements: When required by law to comply with legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Protecting sensitive data during transmission.
Access Controls: Restricting access to your information to authorized personnel only.
Regular Audits: Conducting periodic security assessments to identify and address potential vulnerabilities.

Your Rights

You have certain rights regarding your personal information, including:

Access: The right to request access to the personal data we hold about you.
Correction: The right to correct any inaccurate or incomplete information.
Deletion: The right to request the deletion of your personal data under certain conditions.
Objection: The right to object to the processing of your data for specific purposes.
Data Portability: The right to receive your data in a structured, commonly used format and transfer it to another controller.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

International Transfers

If we transfer your personal information to countries outside of your residence, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of May 1, 2024.